Enterprise Portals Overview

“Enterprise portals…allow companies to implement their knowledge management initiatives straight into their business strategies. The resulting enterprise knowledge portal solution brings people, work processes, content and technology into a single solution.” – Heidi Collins, Enterprise Knowledge Portals, 2003.

Enterprise portals can serve a number of important business functions, including:

• Accounting information
• Business intelligence
• Collaboration
• Communications
• Community support and development
• Content management
• Financial planning and analysis
• Human resources management
• Information technology integration
• Learning
• Legal
• Maintaining brand consistency
• Personalization of information
• Project management
• Recruiting
• Research and development

Enterprise portals are aimed at four different target groups – employees, suppliers, partners, and customers. The design of each portal varies according to the needs of each community.